ZIPBUDS HELP CENTER
To create an optimal level of both sound and fit, finding the right combination for your ears is essential.
Note: Your left ear may require a different combination of eartips and stabilizers than your right ear. This is okay.
With 26’s precision-tuned hybrid driver system, featuring a built-in subwoofer, the potential for bass is phenomenal. But, if you can’t hear it, there’s a quick fix. Try replacing the ear tips with the next bigger size. For the bass level to be optimal, the earbuds must lock in your ear canal. Trying one size up can accomplish this.
26 provides up to 15 hours of combined play time with the built-in battery and magnetic charge clip. If you’re on the go and need extra juice, attach the magnetic charge clip using the attachment points.
To charge 26, attach the mobile charge clip to the appropriate pod and insert the micro end of your included USB cable into the top of the charge clip. Plug the other end into any 5V USB power source. This charges both the earbuds and the mobile charge clip simultaneously.
5 minutes of charge time = 1 hour playtime
2 hours = fully charged
The simple answer is: no.
When hooked up to a power source, the mobile charge clip and built-in battery charge simultaneously, each reaching their full capacity. When the mobile charge clip is attached to the unit magnetically, it simply provides the added battery life in the clip, it does not charge the unit.
The clip is required to charge 26. As such, you’ll need a replacement.
If the sound seems “off,” there are a few potential fixes.
26 can be submerged in 3 feet of water for 10 seconds without damage to the internal components. If your earbuds do become submerged in water, allow the inner components of the earbuds to dry for optimal performance.
The stabilizers are labeled and located in the back of the box on each side. Be sure to check behind the front packaging to find the accessories.
To skip forward or go to the previous track while listening to music, without pulling out your phone or device, hold the volume + button for 1.5 seconds (to go forward) or volume - for 1.5 seconds to go to the previous track.Go Back
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